Non Customized Jewelry
We accept cancelation and changes in details STRICTLY before order shipped. This is to avoid confusion and error in our records.
Customized Jewelry
We accept cancelation and changes in details STRICTLY within 48 hours upon the order was placed.This is to avoid confusion and error in our records.
Kindly email us ASAP with your order number and concern at service@theguushop.com or contact us by live chat.
NOTE: Order cancellations and changes outside the allowable time frame will no longer be accepted and processed**.**